Is the a doctor in the complex?
There is a medical surgery within the resort complex, which is open around the clock.
Can medicines be bought near the hotel?
Nearby local drugstores offer a delivery service during business hours.
Is the resort complex adapted for the disabled?
Yes, there are rooms for the disabled with specially adapted areas for wheelchairs and access ramps.
Do I need to vaccinate myself against any illnesses before traveling?
You do not need any vaccinations to travel to the Dominican Republic. However, it is advisable to follow the recommendations issued by the authorities in this matter.
Can I suffer any kind of food or water poisoning?
Food and beverage handling processes are governed and supervised by an international company that certifies us as a company free from any kind of contamination risks. The hotel's water supplies are treated. However it is advisable not to drink tap water. Drinking water is available in all areas and bottled water is available in the rooms. It is advisable to take care when eating any food or having any drinks outside the hotel.
Is there anything I will not find in the hotel?
Generally speaking, the hotel is equipped with most of the things you may need during your stay.
What kind of clothing should I bring?
Fresh comfortable summer clothing and some spring/autumn clothing in case it cools down at night. Men are required to wear long trousers for theme dinners.
What type of sunscreen should I bring?
It is advisable to use sunscreen with a solar protection factor of 40 or above. It is very important that the sunscreen is biodegradable to protect the environment.
How do people live there?
Apart from the people who live in the small and medium-sized cities near the complex, the rest live in communities or native settlements.
What are the typical customs?
In general terms, they have preserved the customs of the Caribbean culture.
How are tourists treated?
People are generally very friendly, humble and eager to please.
What kind of children's entertainment is there?
There is a mini-club and different activities for children aged 4 to 12 are held in the theater, the swimming pool and on the beach.
Are there any baby-sitters in the resort complex?
The hotel offers this service with a surcharge.
Is it dangerous for children to walk around the resort alone?
Although the complex is very safe, it is always advisable to keep children within sight, as the hotel complex is very large.
How many children's swimming pools are there?
The hotel has four swimming pools for children.
Is traveling with a baby a problem?
The hotel is equipped to deal with babies. Baby carriages can be easily used within the facilities and other services are available in the rooms. Cots are available upon request and all restaurants are equipped with baby chairs.
My baby is still eating baby food. Is this kind of food served in the restaurant?
The buffet generally serves puréed potatoes or pumpkin. However, this kind of food is not served on certain days of the week. The buffet, nevertheless, usually serve vegetables that can be puréed. This service is included under the “All-inclusive” offer.
What is the country's currency?
The official currency is the Dominican Peso (RD$) It is approximately equivalent to 42 pesos, and 1 dollar is approximately equivalent to 30 pesos, at the current exchange rate, and always subject to change.
What currency is it advisable to take?
In addition to the official currency, shops accept payment in American and Canadian dollars, as well as in euro. It is preferable to have small bills available.
Is there an ATM nearby?
There is an ATM in the hotel and one in Pueblo Príncipe, the small shopping center linked to the resort.
What products can be bought there?
Craftwork, tobacco, liqueurs, paintings and other goods.
Where is the nearest shopping area?
The nearest shopping area is the Pueblo Príncipe shopping center. Outside the resort there are several open-air markets to be visited down by Bávaro beach.
Can I go to the center of town on foot or do I need a vehicle?
A vehicle is needed to visit to the towns.
What are the shopping center hours?
The beach markets are open from 9.00 AM to 5.00 PM or 6.00 PM. There are some others in the city, which remain open until 10.00 PM.
Is bargaining normal when you go shopping?
Bargaining is common in family-run tourist market stands and shops.
Can cigarettes be bought in the hotel or nearby? How much do they cost?
Cigarettes can be purchased in the hotel and in the shops in the area. In general, they are a little more expensive in the hotel than in the shops outside.
Is there a drugstore in the shopping center?
There is a drugstore near the hotel offering a delivery service during business hours.
