• Evening entertainment with live music and a great variety of shows
• Shops
• Discotheque
Is there Internet access for laptops?
The hotel is not equipped with Internet WI-FI for access from a laptop.
Are there any computers guests can use to access the Internet?
There are several computers in the hotel lobby guests can use to access the Internet. In order to use them, 30-minute or 1-hour tickets must be bought beforehand at reception. Club Golden guests have free computers placed at their disposal in the Club.
What is the evening entertainment like?
There are a lot of parties. The most popular parties are those held on the beach and the dance shows. However, there are also live music nights, karaoke sessions, comedy shows and guest participation shows.
Are there usually a large number of families with children?
It depends on the time of year. The number of families with children is highest during the school holiday period.
Does the hotel close at night?
Gran Bahía Príncipe el Portillo is open and provides service around the clock.
When is the hotel entertainment held?
Normally, there is always a member of the entertainment team available between 8.00 AM and 2.00 AM. The general timetables for activities are as follows: daytime activities are done on the beach and in the swimming pool area from 10.00 AM to 6.00 PM with a break at lunchtime; evening activities are held from 8.00 PM to 2:00 AM, including live music, children's discotheque, shows and adults' discotheque.
At what voltage does the electric current run?
Electric current voltage is 110 V.
Are voltage transformers sold in the hotel?
Electrical devices and voltage transformers can be purchased in the shop located in the lobby. However, you should take into account that most electrical appliances can handle currents ranging from 100 V to 240 V. In such cases, you will only need a small adaptor. In addition, most of the rooms are equipped with sockets for both kinds of plugs. Should your device not accept currents of a different voltage, then you will need a transformer.
Can I travel with my pet?
Gran Bahía Príncipe does not allow pets.
Who should I give tips to?
The “All-inclusive” package already takes into account tips. Nevertheless, it is normal practice to give tips to any employees that guests feel deserve them.
How much tip is it advisable to give?
Whatever each guest may consider appropriate. You can choose to tip one person with a considerable amount or several people with smaller amounts.
Is there a laundry service?
Yes, they are. Furthermore, bags for this purpose can be found in the room's wardrobe, along with a corresponding list of prices. In order to use the service, simply fill out the list and place it next to the bag with your laundry in it on your bed. The chamber maid will take it to the laundry and return it once the clothing has been washed.
Does the hotel have a lot of rooms? Is it always busy?
Gran Bahía Príncipe El Portillo has 462 rooms. Despite this, you can find both busy areas and areas with a lot of peace and quiet.
How can I get about the complex?
The hotel is not very big. As a matter of fact, it takes less than five minutes to walk from the most distant room to the beach. Nevertheless, the concierge department has vehicles that can help guests move to and from their rooms should they request it.
What awards has the hotel received?
Gran Bahía Príncipe El Portillo has been awarded the Cristal Certificate (Cristal Americas –Check Safety First) for the high level of control it exercises over quality, food and beverage handling, overall security, fire prevention, as well as legionella and hurricane prevention.
